Business Intelligence in ERP (The Role of BI Tools in ERP)

De-siloing the enterprise: The challenges and opportunities in data consolidation A hot topic in the data management space is the argument against data silos. Factors such as generative artificial intelligence and decentralized data infrastructures have intensified the need to embrace the data consolidation ethos. RelationalAI’s Molham Aref discusses modern data platforms. What is the imperative to de-silo data operations? And what challenges and opportunities exist as companies move toward interconnected data infrastructures? “You’re building intelligent applications, and by definition, these applications have to look at data,” said Molham Aref (pictured), chief executive officer of RelationalAI Inc. “The old architecture is where you’re moving a few records of data over to some Java to do something, to book you an airline seat, that doesn’t work anymore. You’re now doing things that require you to predict and you need to look at lots of data. And so, the new architectures will move the semantics and the business logic to the data. And my view is that business logic is going to have to change to fit in the modern data stack.” Business Intelligence in Custom ERP Development Altamira Aref spoke with theCUBE Research’s Dave Vellante and George Gilber at the Supercloud 7: Get Ready for the Next Data Platform event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed the future of data consolidation as one that integrates and harmonizes data with business logic, creating a seamless and intelligent ecosystem. Data consolidation: Key players and battles The last decade has seen significant developments in the data stack. Snowflake Inc. emerged as a dominant force in the database engine space, while Databricks Inc. took the lead in managing data pipelines. The field of data formats is another competition frontier, one that has seen the emergence of Iceberg as a dominant player, according to Aref. “I think the next layer is about semantics,” he said. “Where do you put application logic and semantics in this new world? And where do you put it in a world where people are asking to rethink applications in terms of intelligent applications?” Business Intelligence in ERP (The Role of BI Tools in ERP) One inalienable theme in the various contests across the data stack is openness. The next frontier is the catalog wars, where the aim is to unbundle catalogs from the respective technologies, allowing for greater flexibility and interoperability. This unbundling is a critical step toward the next layer of evolution: semantics. “Let’s say, I have information about people in my database,” Aref said. “And let’s say there’s an entry for Dave, an entry for George, an entry for Molham. I might want to compute our ages from our birthdays. Now, I can just add an extra column and key in our ages, but that’s not good, because as time passes, I’ll have to keep updating our ages as we all get older. Instead of just storing the raw data, I might put in a bit of business logic that says, ‘A person’s age is equal to today minus their date of birth.’ And anytime someone needs to look up any of our ages, okay, I will just apply the semantics, the business logic.” In traditional systems, application logic was often written in languages such as Java or COBOL, detached from the data itself. The modern approach expresses business logic relationally, ensuring it coexists seamlessly with the data. This transition to data consolidation is essential for applications that are capable of making predictions and optimizations based on vast amounts of data, according to Aref. The legacy challenge and path forward How Business Intelligence in ERP Can Improve Your Company Go The current state of enterprise data management is a patchwork of thousands of applications, each with its data model and logic. This fragmented architecture is a product of technological constraints and business needs from decades past. However, with advancements in scalability, algorithms and data structures, there is an opportunity to revisit and overhaul these systems, according to Aref. “Because the relational databases at the time were not powerful enough and scalable enough and their pricing models were such that they were too expensive to run the business logic, as a workaround, we pulled that logic out, we implemented by hand procedurally, because we didn’t have the relational language that could express it declaratively,” he said. “We had to live with this two-brain architecture, where the database had no idea what the application logic was doing. And the application logic didn’t understand databases.” The goal is to move toward a common model where data and business logic are integrated into a unified framework. This approach simplifies the architecture, reduces redundancy and facilitates better decision-making. Subsequently, a gradual refactoring of legacy applications will occur, bringing forth a modern, data-centric framework, without the need for a disruptive big bang rewrite, Aref added. Stay tuned for the complete video interview, part of SiliconANGLE’s and theCUBE Research’s coverage of the Supercloud 7: Get Ready for the Next Data Platform event. How Business Intelligence in ERP Can Improve Your Company Go Photo: SiliconANGLE Your vote of support is important to us and it helps us keep the content FREE. One click below supports our mission to provide free, deep, and relevant content.   Join our community on YouTube Join the community that includes more than 15,000 #CubeAlumni experts, including Amazon.com CEO Andy Jassy, Dell Technologies founder and CEO Michael Dell, Intel CEO Pat Gelsinger, and many more luminaries and experts. “TheCUBE is an important partner to the industry. You guys really are a part of our events and we really appreciate you coming and I know people appreciate the content you create as well” – Andy Jassy THANK YOU De-siloing the enterprise: The challenges and opportunities in data consolidation A hot topic in the data management space is the argument against data silos. Factors such as generative artificial intelligence and decentralized data infrastructures have intensified the need to embrace the data consolidation ethos. RelationalAI’s Molham Aref discusses modern data platforms. What is the imperative to de-silo data …

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What is The Role of CRM in Gaining Business Intelligence?

CRM is dead — and AI can’t come to the rescue fast enough For quite some time, “best practice” has been to make connecting with actual live human beings as inconvenient as possible, encouraging otherwise recalcitrant customers to find online solutions to their problems. This isn’t even necessarily a bad idea. In many cases, once customers figure out how to use a DIY system they end up preferring it — a convenience win for the customer and a financial win for the vendor. But there’s a wide gorge separating “inconvenient” from “impossible” (yes, I know, gorges are narrow by definition, but I didn’t like “canyon” or “channel” for the metaphor; also, my gorge was rising). Where was I? Oh, yeah: It appears that in the lofty towers in which business decision-makers reside, making the customer experience dehumanizing isn’t good enough anymore. A fully de-humaned business appears to be the only satisfactory end-point. What is The Role of CRM in Gaining Business Intelligence? 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Here’s What To Do”,”scope”:{“topStory”:{“index”:4,”title”:”Didn’t Feel A Connection With The Interviewer? Here’s What To Do”,”image”:”https://specials-images.forbesimg.com/imageserve/65661b7c301af01a1c639fa2/290×0.jpg”,”isHappeningNowArticle”:false,”date”:{“monthDayYear”:”Aug 14, 2024″,”hourMinute”:”11:57″,”amPm”:”am”,”isEDT”:true,”unformattedDate”:1723651060308},”uri”:”https://www.forbes.com/sites/carolinecenizalevine/2024/08/14/didnt-feel-a-connection-with-the-interviewer/”}},”id”:”22qnj8165keo00″},{“textContent”:” Aug 14, 2024,11:00am EDT 5 Green Flags You Should Look Out For In Your Job Search”,”scope”:{“topStory”:{“index”:5,”title”:”5 Green Flags You Should Look Out For In Your Job Search”,”image”:”https://specials-images.forbesimg.com/imageserve/66bb48b210c1c0e7cb7e9099/290×0.jpg”,”isHappeningNowArticle”:false,”date”:{“monthDayYear”:”Aug 14, 2024″,”hourMinute”:”11:00″,”amPm”:”am”,”isEDT”:true,”unformattedDate”:1723647600000},”uri”:”https://www.forbes.com/sites/shodewan/2024/08/14/5-green-flags-you-should-look-out-for-in-your-job-search/”}},”id”:”22a5p9hbqani00″},{“textContent”:” Aug 14, 2024,06:00am EDT The Role of Business Intelligence in a CRM – Salesforce Consulting How To Politely Decline A Job Offer In 2024″,”scope”:{“topStory”:{“index”:6,”title”:”How To Politely Decline A Job Offer In 2024″,”image”:”https://specials-images.forbesimg.com/imageserve/64f75d0153bbd0d0411e8144/290×0.jpg”,”isHappeningNowArticle”:false,”date”:{“monthDayYear”:”Aug 14, 2024″,”hourMinute”:”06:00″,”amPm”:”am”,”isEDT”:true,”unformattedDate”:1723629600000},”uri”:”https://www.forbes.com/sites/rachelwells/2024/08/14/how-to-politely-decline-a-job-offer-in-2024/”}},”id”:”c8k6qnbikddk00″},{“textContent”:” Aug 14, 2024,12:30am EDT 6 Tips For Using Your Phone Less While Working”,”scope”:{“topStory”:{“index”:7,”title”:”6 Tips For Using Your Phone Less While Working”,”image”:”https://specials-images.forbesimg.com/imageserve/665b042f858899a5f9c92545/290×0.jpg”,”isHappeningNowArticle”:false,”date”:{“monthDayYear”:”Aug 14, 2024″,”hourMinute”:”12:30″,”amPm”:”am”,”isEDT”:true,”unformattedDate”:1723609800000},”uri”:”https://www.forbes.com/sites/ginnyhogan/2024/08/14/logging-off-tips-for-using-your-phone-less-at-working/”}},”id”:”a2p3m9obnjh800″},{“textContent”:” Aug 13, 2024,12:15pm EDT Top 10 Resume Trends In 2024: What You Need To Know To Stand Out”,”scope”:{“topStory”:{“index”:8,”title”:”Top 10 Resume Trends In 2024: What You Need To Know To Stand Out”,”image”:”https://specials-images.forbesimg.com/imageserve/66baacc63ccee60fc2ce815f/290×0.jpg”,”isHappeningNowArticle”:false,”date”:{“monthDayYear”:”Aug 13, 2024″,”hourMinute”:”12:15″,”amPm”:”pm”,”isEDT”:true,”unformattedDate”:1723565700000},”uri”:”https://www.forbes.com/sites/robinryan/2024/08/13/top-10-resume-trends-in-2024-what-you-need-to-know-to-stand-out/”}},”id”:”6fddhle0g9q400″}],”breakpoints”:[{“breakpoint”:”@media all and (max-width: 767px)”,”config”:{“enabled”:false}},{“breakpoint”:”@media all and (max-width: 768px)”,”config”:{“inView”:2,”slidesToScroll”:1}},{“breakpoint”:”@media all and (min-width: 1681px)”,”config”:{“inView”:6}}]}; Best CRM software of 2024 The best CRM software will integrate with almost every aspect of your business, helping you track customer relations, streamline processes, and boost sales. Many though also offer adjacent functionalities such as email marketing or helpdesk, fueled by the rise of AI. But with countless CRMs to pick from, it can be difficult to know which one is right for your business. We have spent hundreds of hours testing the best CRMs on the market, now we have created this guide to help you find the ones that perfectly meets your needs. Our experts have unpicked the main features and benefits of each platform we have reviewed and outlined the best solutions on the market for all business types. So, whether you are looking for the best CRM for small business or seeking out the best free CRM, we have what you are looking for. Our top 3 best CRMThe best CRM software of 2024 in full: Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test. Best overall (Image credit: Salesforce) Best overall CRM Specifications Price: From $25 per user/mo Free plan: No Trial: 30 days Support: Email ticketing and phone Reasons to buy+ All-in-one functionality + Advanced customization + 30-day free trial + Upfront pricing Reasons to avoid- Pricier than the competition – No free plan – Support requires login Salesforce is a global leader in CRM, with advanced, customizable functionality, user-friendly design, and outstanding reporting tools. They proudly state on their website that “98% of customers meet or exceed their ROI goals” which is quite impressive. The main CRM core is Salesforce Sales Cloud, which can be integrated with Marketing Cloud for email automation or with Einstein Analytics for AI-powered business intelligence, among others. While the lower Sales Cloud tiers are comparable with those from Zoho CRM or Apptivo, it’s the Enterprise Plan, or the even higher Unlimited Plan’s features that justify the higher prices. These upper plan features include Workflow Approval and Automation, which can automate standard business processes, and Sales Teams that can designate the members of the team to work on the individual deal. Furthermore, on top of pipeline management, call and email logs, and customizable contact management, Enterprise plans and above include advanced reporting and prediction, app development, full sandbox, sophisticated process automations, and external system integrations via web services APIs. The cost of Salesforce can get expensive on the upper tiers, considering that it is billed per each individual user. While there is also no free tier, we do appreciate the 30-day free trial that is available without a credit card, and does not require any software download. Another benefit is that the pricing is upfront, transparent, with a long list of features designated by the plan for ease of comparison. In use, Salesforce Sales Cloud is intuitive and focuses on getting your leads over the line, but you can customize a significant part of your interface to suit your team’s needs, from dashboards to reports and contact forms. The support requires a login to connect directly. We did find the sales number in multiple places, but not any support number or email, giving us pause on any potential difficulty for direct communication should the need arise. Furthermore, there is a help …

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